Updated at 10.01.2026
This Privacy Policy ("Privacy Policy") explains how DietX ("we", "us", or "our") collects, uses, and protects personal information in connection with your access to and use of our website, mobile application, online portal, electronic forms, surveys, interactive features, and any related services or technologies we make available (together, the "Service").
We care deeply about your privacy and are committed to handling your data responsibly and transparently. DietX processes personal information in compliance with applicable privacy and data-protection laws.
By installing, ordering, accessing, or otherwise using the Service, you acknowledge that you have read and accepted this Privacy Policy and agree to the collection and use of your personal information as described herein. If you do not agree, you must immediately discontinue your use of the Service. If you do not consent to this Privacy Policy, you may not use the Service, and any ongoing use must stop immediately.
We may revise or update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest update clearly shown, and we may also provide notice through reasonable means such as email or in-Service notifications. Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy. You are responsible for reviewing this page periodically to stay informed. To access certain features of the Service, you may need to download specific content or software and/or agree to supplementary terms and conditions.
By using our Services, you represent that you are at least 18 years old and have the legal authority and capacity to enter into this agreement. Our Services are not intended for individuals under 18, and we implement technical measures to prevent minors from creating accounts or using the Services. We do not knowingly collect, process, or store personal information from anyone under 18. If we become aware that someone under 18 has provided personal information, we will review the matter and, if necessary, delete the data and terminate the account. Parents or legal guardians who believe that their child has submitted personal information to DietX without consent should contact us at info@pacetech.co. Upon verified request, we will take all reasonable steps to remove the child's data from our systems in accordance with applicable law.
You agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Service. If you refuse this Privacy Policy, you are not permitted to install, order, access, or otherwise use Service. In this Privacy Policy, "you" refers both to you as an individual and to the entity you represent. If you violate any of this Privacy Policy, we reserve the right to cancel your account or block access to your account without notice.
We may collect personal information from you in several ways, directly when you provide it, automatically when you use the Service, and from third-party sources you connect or interact with. Certain types of data may constitute health information or sensitive personal data under applicable privacy laws.
When you create an account, interact with features, or communicate with DietX, we may collect:
To deliver personalized tracking and insights, DietX may collect data you voluntarily provide about your diet, fitness, and wellness, including:
Health-related information may be considered sensitive personal data and is processed only with your consent or where legally permitted.
With your authorization, DietX may connect to and receive data from external services and devices, including:
Data imported from third-party systems remains subject to those providers' privacy policies. DietX does not use or transfer health-platform data for advertising or marketing purposes and collects only the information necessary for the selected feature.
You may upload, submit, or share content while using the Service, such as:
We may use anonymized or aggregated user content to improve algorithms, enhance recognition models, and develop new features. Such information is de-identified and cannot reasonably be linked to you.
When you interact with DietX or with other users, we may collect:
By engaging in community or social features, you acknowledge that information you share may be visible and be shared or reposted to others depending on your privacy settings.
We automatically collect certain information about how you access and use the Service, including:
This data helps us secure the platform, detect anomalies, and continuously improve functionality.
DietX may collect general or approximate location information (for example, inferred from your IP address) to tailor content and regional settings.
Our website and mobile app use cookies, pixels, SDKs, and similar technologies to enable functionality, analyze trends, and personalize the experience. Cookies are small data files stored on your device when you visit or use the Service. We use:
For further details, see Section 8 (Cookies and Tracking Technologies).
We may receive information about you from external sources, such as:
When you subscribe to DietX Premium or make in-app purchases, transaction data (such as subscription type, renewal date, and payment status) is collected to manage your account. Actual payment credentials are processed by certified third-party payment gateways under their own privacy policies.
Based on the information collected, we may derive inferences about your preferences, interests, or likely activity patterns to personalize content and recommendations within the Service. These inferences are algorithmically generated and are never used for discriminatory or unlawful profiling.
We may aggregate or de-identify personal information so that it no longer identifies you. We may use and share such data for research, statistical analysis, product improvement, or other lawful business purposes consistent with this Privacy Policy.
We use the personal information we collect for the purposes described below, in accordance with applicable data protection laws. Depending on your relationship with DietX and the features you use, your information may be processed for one or more of the following purposes.
We use your information to:
We use your personal information to:
You may opt out of non-essential communications at any time.
We use your information, including aggregated and anonymized data, to:
All health and image data used for AI training or model enhancement are anonymized and not linked to identifiable users.
We may use your information for analytical and research purposes, including to:
Where required, such activities are conducted using de-identified or aggregated data to protect individual privacy.
With your consent, we may use your information to:
You can opt out of marketing communications or targeted advertising at any time by reaching out to us.
We may collaborate with third-party partners to:
Where applicable, we and our partners use cookies, pixels, and similar technologies to facilitate these activities. You may manage or withdraw consent for targeted advertising in accordance with applicable law by reaching out to us.
If you participate in DietX-sponsored events, contests, or promotions, we may use your information to:
Each promotion may have additional specific rules that govern participation.
We process your information as necessary to:
We use your information for internal administrative purposes, including to:
If DietX undergoes a merger, acquisition, restructuring, financing, or sale of assets, your information may be used or transferred as part of the transaction. Any successor entity will be bound by the commitments outlined in this Privacy Policy.
We do not use health or nutrition data for advertising, marketing, or profiling unrelated to the provision of our Service. Any processing of sensitive data occurs solely to provide functionality within the Service or as otherwise permitted by law.
We may disclose your personal information to the categories of recipients listed below. When we share data, we do so only to the extent necessary for the relevant purpose, under appropriate confidentiality and security obligations, and in accordance with applicable law. We do not sell or rent your personal information.
We may share personal information with trusted third-party vendors, contractors, and service providers that support the operation, maintenance, and enhancement of DietX. These entities assist us with services such as:
Each service provider acts under written contractual obligations consistent with applicable data protection laws, limiting their use of your information to the performance of their assigned services.
We may share de-identified, anonymized or aggregated data with research institutions, universities, and commercial partners to support wellness, nutritional, or behavioral studies, and to help improve DietX features. Any data shared for research or product development purposes is anonymized where feasible and disclosed under confidentiality agreements or equivalent safeguards.
If you choose to integrate DietX with third-party applications, platforms, or devices, we may share relevant information as necessary to enable those integrations. Examples include Apple Health, Google Health Connect, Samsung Health, Fitbit, Garmin, and other connected devices or health APIs. Shared information is limited to what is required for integration and, where possible, is de-identified or pseudonymized. You can disable such connections at any time in your device or app settings.
We may share your information with our corporate affiliates, parent entities, or subsidiaries as necessary for internal business operations, compliance, customer support, or unified service delivery. All such entities are bound by the same confidentiality and data protection obligations described in this Policy.
With your consent, we may disclose certain information, such as device identifiers, activity data, and browsing behavior, to our marketing and advertising partners, including:
These partners assist us in measuring campaign effectiveness, delivering relevant offers, and optimizing marketing communications.
When you participate in community forums, discussion groups, or public features within DietX, any information you voluntarily post (including username, profile image, comments, and shared content) may be visible, shared or reposted to other users. You can control the visibility of your posts and connections by reaching out to us.
We may disclose personal information to competent authorities, courts, or regulatory bodies where required by law or where we believe such disclosure is necessary to:
All such disclosures are made in compliance with applicable laws and on a good-faith basis.
In the event of a merger, acquisition, restructuring, financing, or sale of some or all assets, your information may be transferred to the acquiring or successor entity. Any such transfer will comply with applicable data protection laws, and the receiving entity will be bound by confidentiality and data security obligations consistent with this Policy.
We may disclose your information to third parties when you explicitly authorize us to do so, such as:
You may withdraw your consent at any time, but prior disclosures based on valid consent will remain lawful.
We may share aggregated, anonymized, or de-identified data that no longer identifies any individual for purposes such as:
Such information cannot reasonably be used to identify you and does not constitute personal data under applicable law.
Certain optional features within DietX use artificial intelligence or machine learning technologies to generate insights or assist users. Your data is transmitted to secure third-party AI infrastructure to generate responses. We use the minimum necessary data, typically in de-identified form, and retain related information for short periods (for example, up to thirty days) for quality control and troubleshooting. AI-generated content is provided for educational and informational purposes only and does not constitute medical advice.
To deliver the Service and ensure its smooth and reliable operation, DietX may transfer your personal information to countries outside your country of residence, including locations where data protection laws may differ from those of your jurisdiction. These transfers are necessary for the operation of our global infrastructure, customer support, analytics, and technical services.
Your personal information may be transferred to and processed in jurisdictions where DietX or its trusted service providers maintain operations, including the European Economic Area (EEA), the United Kingdom (UK), the United States, and other regions. Such transfers occur to:
We comply with safeguards to ensure that all international transfers comply with applicable data protection laws, including the GDPR, UK GDPR, and KVKK. Depending on the destination, we rely on one or more of the following transfer mechanisms:
Data stored or processed in a foreign jurisdiction may be subject to local laws, which could permit access by law enforcement or regulatory authorities. DietX assesses such risks before transfers occur and implements additional safeguards where necessary, including technical encryption, access controls, and data minimization.
By using DietX, creating an account, or otherwise submitting personal information, you acknowledge and agree that your data may be transferred to and processed in jurisdictions outside your country of residence, subject to the protections and safeguards described in this Privacy Policy and in accordance with applicable law.
DietX implements appropriate technical and organizational measures to protect your personal information against accidental loss, unauthorized access, disclosure, alteration, or destruction. The security of your data is a priority, and we continuously review and improve our practices in line with legal and industry standards.
We use a combination of physical, electronic, and procedural safeguards designed to maintain the integrity and confidentiality of personal information, including:
We carefully select and monitor all third-party vendors, hosting providers, and partners that process personal information on our behalf. Each is contractually required to:
While we take all reasonable precautions to safeguard your information, security also depends on your cooperation. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. If you believe your account or data has been compromised, you should notify us immediately through the contact details provided in this Policy.
In the event of a data breach affecting your personal information, DietX will take all necessary steps to contain and assess the incident. Where required by law, we will notify the relevant supervisory authority within the applicable timeframe and, if the breach poses a high risk to your rights and freedoms, we will also inform you without undue delay.
DietX retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or contractual obligations, resolve disputes, enforce our agreements, and maintain business continuity. Once the applicable retention period expires, we will securely delete or anonymize your data in accordance with applicable law.
The specific retention period for each category of personal data depends on the nature of the information and the purpose of processing. In general:
When determining the appropriate retention period, DietX considers:
You may delete your account at any time through the DietX app or by contacting us directly. Upon deletion, your personal information will be:
Where possible, DietX transforms personal data into anonymized or aggregated formats that do not identify you. Such data may be used indefinitely for legitimate business, research, or statistical purposes without further notice to you.
Certain laws may require DietX to retain specific categories of data for defined periods (for example, tax, payment, or transaction records). In these cases, we will securely store and isolate such data until it can be deleted or anonymized in accordance with our internal retention policy and legal requirements.
DietX uses cookies and similar technologies to operate, secure, and improve the Service, enhance user experience, and deliver relevant content and advertising. This section explains what cookies are, how we use them, and how you can manage your preferences.
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website or use an app. Cookies help us recognize your device, store preferences, and understand how you interact with the Service. Similar technologies (such as web beacons, pixels, SDKs, and local storage objects) may also be used for the same purposes. Cookies may be:
We use several categories of cookies and related technologies:
In the DietX mobile app, we may use software development kits (SDKs) and mobile identifiers (such as Apple's IDFA or Android's Advertising ID) to perform similar functions as cookies. These tools help us measure app performance, fix bugs, enhance user experience and improve features. These may also be used, where applicable, to deliver personalized content or advertisements and to measure their effectiveness.
On iOS devices, DietX complies with Apple's App Tracking Transparency (ATT) framework and collects advertising identifiers only with your explicit permission. You can manage or withdraw this permission at any time through your device settings.
You can manage your cookie preferences in several ways:
If you choose to disable cookies, some functionality of the Service may be limited or unavailable.
We may allow trusted partners, such as Google Analytics, to use cookies and similar technologies to analyze Service performance and usage trends. These partners process information on our behalf and are bound by confidentiality and data protection agreements.
To learn more about Google Analytics' privacy practices, visit https://policies.google.com/privacy
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout
DietX may update its cookie practices from time to time to reflect changes in technology, regulation, or our business operations. Any material changes will be reflected in this Policy, and your continued use of the Service after updates take effect constitutes your acceptance of the revised practices.
Certain features of DietX allow you to create, upload, or submit your own content, data, or materials ("User-Generated Content"), including but not limited to food logs, photos, activity records, notes, messages, and other inputs related to your health, fitness, and wellness journey.
You are solely responsible for all User-Generated Content you upload, submit, or otherwise make available through the Service. By submitting such content, you confirm and warrant that:
DietX is not responsible for the accuracy, legality, or appropriateness of any User-Generated Content submitted through the Service. You acknowledge that other users may access, view, or interact with your content depending on your settings, and you assume full responsibility for sharing it.
By uploading or submitting User-Generated Content, you grant DietX a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, reproduce, process, adapt, and use the content solely to operate, improve, and personalize the Service, in accordance with this Privacy Policy and our Terms & Conditions.
DietX may use anonymized or aggregated forms of User-Generated Content to improve its algorithms, AI models, and overall functionality. Such data will not identify you personally.
DietX reserves the right, but has no obligation, to monitor, review, or remove User-Generated Content that:
Repeated violations may result in suspension or permanent termination of your account.
You may delete or modify your User-Generated Content at any time through your account settings. Deleted content may remain in backup systems for a limited period as necessary for security, compliance, or disaster recovery purposes, after which it will be securely erased or anonymized.
DietX processes your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law (KVKK), and, where applicable, the California Consumer Privacy Act (CCPA/CPRA). The legal basis for processing your personal data depends on the purpose for which it was collected, as described below.
We process your personal data where it is necessary to enter into or perform our contract with you, including to:
This processing is required for the proper delivery of the Service. If you do not provide the necessary information, we may be unable to provide certain features or functionality.
In certain cases, we rely on your explicit consent to process personal data, particularly when:
You may withdraw your consent at any time through your account settings or by contacting us at info@pacetech.co, without affecting the lawfulness of processing carried out before withdrawal.
We may process your personal data based on our legitimate interests, provided such interests are not overridden by your fundamental rights or freedoms. This includes:
Where required, we perform a legitimate interest assessment (LIA) to ensure that your privacy is adequately protected.
We process certain personal data where necessary to comply with applicable legal and regulatory obligations, including to:
In rare cases, we may process personal data to protect your vital interests or those of another person, for example, in an emergency situation that threatens an individual's life or safety.
Where required or permitted by law, we may process data to perform tasks carried out in the public interest, such as cooperating with regulatory or health authorities for legitimate purposes.
Depending on your location and applicable law, you may have certain rights regarding your personal information. DietX is committed to enabling you to exercise these rights in accordance with global privacy standards, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Turkish Personal Data Protection Law (KVKK).
You may exercise these rights by contacting us at info@pacetech.co or through the in-app Privacy Settings page. We may request additional information to verify your identity before processing your request.
If you are located in the European Economic Area (EEA), the United Kingdom, Switzerland, or Türkiye, you have the following rights, subject to applicable legal limitations:
If you are a California resident, you may have the following rights with respect to your personal information:
Authorized agents may submit requests on your behalf in accordance with California law.
DietX will acknowledge receipt of your request within the time limits required by applicable law and will respond within one month (or such extended period as permitted by law). We may require verification of your identity before fulfilling your request to protect your privacy and security.
You may access, update, or delete certain information directly in the DietX app settings. You may also adjust your marketing and communication preferences, or withdraw your consent for non-essential data processing by reaching out to us.
We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services ("Third-Party Services"). In certain cases, you might even be able to access DietX by authenticating through such external providers (for example, social networks or other online services). Using certain Third-Party Services may require you to create additional login credentials, agree to separate terms with those providers, or permit information you have shared with them to be shared with DietX. Any such information received by us will be processed in accordance with our Privacy Policy. However, DietX has no control over how such third parties process your information, and their practices are governed solely by their own policies.
DietX does not supervise or control these Third-Party Services and makes no promises about what they contain, how reliable they are, whether they remain available, or whether their practices comply with legal or ethical standards. If you choose to interact with them, you do so entirely at your own discretion and assume full responsibility for any outcomes, including costs or obligations that may arise.
Third-Party Services and any related links are provided solely for your convenience, and your decision to access or use them is entirely at your own discretion and risk. The inclusion of such services within DietX does not imply sponsorship, recommendation, or approval. DietX shall not be liable, directly or indirectly, for any damage, loss, or claims resulting from or alleged to result from your use of, reliance on, or dealings with any Third-Party Services. DietX disclaims all responsibility for any dealings you may have with third parties.
DietX may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When updates occur, we will revise the "Last Updated" date at the top of this page and, where required by law, provide notice through email, in-app messages, or other appropriate means.
Your continued use of the Service following the posting or notification of any changes constitutes your acknowledgment and acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how DietX protects and uses your personal information. If you do not agree to the updated terms, you must discontinue use of the Service and may request deletion of your account and associated data at any time.