CampRoute Privacy Policy

Updated at 06.11.2026

1. WHO WE ARE

This Privacy Policy explains how Pace Yazılım Tasarım Anonim Şirketi ("Pace", "we", "us" or "our") collects, uses and shares information when you use the CampRoute mobile application (the "App"). Pace is the controller of the personal data described here. You can reach us at info@pacetech.co.

CampRoute does not require an account. We do not ask for your name, email address, phone number or password to use the App.

2. INFORMATION WE PROCESS

2.1. Anonymous Identifier

When you first use the App, we create an anonymous user ID through Firebase Authentication. It links your backed-up data, usage limits and subscription status to your installation without identifying you by name.

2.2. Travel Profile and Vehicle

The answers you give during onboarding and in Settings, such as how you travel (for example motorhome, trailer or van), who you travel with, trip style and duration, budget, preferred stays, daily driving distance, fuel type, and vehicle details you enter (make, model, year, length and similar specs). We use these to tailor trip plans and cost estimates.

2.3. Trips and Saved Places

The start points, destinations, waypoints, dates and settings of the trips you plan, the stops in each trip, notes you add, and the places you save. This data is stored on your device and backed up to our servers under your anonymous ID.

2.4. Location

If you allow it, the App uses your device's precise location while the App is in use, to center the map, show nearby campgrounds and amenities, and use your current position as a trip or navigation starting point. The App does not track your location in the background. You can change this permission at any time in your device settings; the App still works without it, but you will need to enter locations manually.

2.5. Searches and Map Use

Place searches, map areas you search, and the places you open. To answer these requests, the App sends the search text and the relevant coordinates to Google Maps Platform. When we generate a trip or you start directions, we keep a record of the route (start and end labels and coordinates, distance and number of days) to understand how the App is used and to improve trip planning.

2.6. Purchases

Subscriptions are processed by Apple. We receive purchase details (product, purchase and renewal dates, trial and subscription status, and a transaction identifier) through RevenueCat. We never receive your payment card details.

2.7. Usage, Device and Crash Data

Information about how you use the App (screens viewed, features used, onboarding answers, paywall views and purchases, app performance), device model, operating system, app version, language and region, and crash reports.

2.8. Advertising and Attribution Identifiers

To measure which advertising campaigns bring users to the App, we use an attribution identifier from Adjust and, on iOS, your device's advertising identifier (IDFA) only if you allow tracking in the App Tracking Transparency prompt. See section 6.

2.9. Support Requests

If you email us, we receive your email address and the content of your message.

2.10. What We Do Not Collect

We do not collect your name, contacts, photos, microphone or camera data, health data or payment card details. We do not sell your personal information.

3. HOW WE USE INFORMATION

  • To provide the Service: show maps and places, generate and edit trip plans, estimate costs, save and back up your trips and places, and hand routes off to your navigation app;
  • To manage subscriptions, free usage limits and Premium access;
  • To understand how the App is used, fix bugs and crashes, and improve trip planning and our campground and vehicle data;
  • To measure the performance of our advertising campaigns;
  • To answer support requests;
  • To prevent abuse, keep the Service secure and comply with legal obligations.

We do not use your information to make decisions that produce legal or similarly significant effects on you.

4. LEGAL BASES (EEA, UK AND TÜRKIYE)

Where data protection laws such as the GDPR, UK GDPR or Türkiye's Law No. 6698 (KVKK) apply, we rely on: performance of our contract with you (providing the App and Premium); our legitimate interests (analytics, crash reporting, security and improving the Service); your consent (precise location and, on iOS, tracking through App Tracking Transparency); and compliance with legal obligations (for example, keeping transaction records).

5. WHO WE SHARE INFORMATION WITH

We do not sell or rent your personal information. We share information only with service providers that help us run the App, under their own privacy terms:

  • Google Maps Platform: maps, place search and details, photos, reviews, geocoding and road routes (privacy policy);
  • Google Firebase: anonymous sign-in, cloud database and backup, remote configuration, analytics and crash reporting (privacy information);
  • RevenueCat: subscription management and purchase verification (privacy policy);
  • Adjust: install and campaign attribution (privacy policy);
  • Scate: product and marketing analytics, such as onboarding and subscription funnel events;
  • Apple: app distribution and payment processing.

When you choose to navigate, share a trip or open a link, the relevant route, place or content is passed to the app or service you choose (for example Apple Maps, Google Maps or a messaging app), which handles it under its own privacy policy.

Some data is shared with all users in non-personal form: identifiers and coordinates of map places already searched (so an area is loaded only once), places the route planner could not reach, and vehicle models missing from our catalog. These records do not contain your anonymous ID.

We may also disclose information if required by law or to protect rights and safety, and to a successor in a merger, acquisition or sale of assets.

6. TRACKING AND YOUR CHOICES

On iOS, the App asks for permission through Apple's App Tracking Transparency before accessing your advertising identifier (IDFA). If you decline, the IDFA is not collected, and campaigns are measured only with Adjust's own identifier and Apple's privacy-preserving attribution tools. You can change your choice at any time in Settings → Privacy & Security → Tracking.

The App does not show third-party ads and does not send push notifications.

7. RETENTION AND DELETION

We keep your profile, trips, saved places, usage records and route logs for as long as you use the App, until you delete them.

Delete in the App: go to Settings and choose to delete your data. This permanently removes your profile, trips, saved places, usage records and route logs from our servers and from your device, and resets the App. It does not cancel your subscription; manage that in your Apple ID account settings (see our Terms).

Analytics, crash and attribution data held by our providers is kept according to their retention settings and is not linked to your name. Purchase records may be kept as long as required by tax and accounting law. To request deletion of any remaining data, email us at info@pacetech.co.

8. INTERNATIONAL TRANSFERS

Our service providers may process data in the United States, the European Union and other countries outside your own. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

9. SECURITY

We use reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) connections and server rules that limit each anonymous user to their own data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. YOUR RIGHTS

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict its processing, to withdraw consent at any time, and to complain to your local data protection authority. Residents of California and other U.S. states have the right to know, delete and correct their information; we do not sell personal information or share it for cross-context behavioral advertising beyond the campaign measurement described above, and we will not discriminate against you for exercising your rights.

Because we do not know who you are, we may need your anonymous ID or other details to find your data when you contact us. To exercise your rights, email info@pacetech.co.

11. CHILDREN

The App is not directed to children under 13 (or under 16 where local law sets a higher age). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the new version on this page and change the date above. Your continued use of the App after a change takes effect means you accept the updated policy.

Contact Us

Pace Yazılım Tasarım Anonim Şirketi — info@pacetech.co